O tym kursie
In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.
Profil odbiorcy
The Microsoft Teams Voice Engineer plans, designs, configures, maintains, and troubleshoots an integrated communications solution at an organization. The Microsoft Teams Voice Engineer must be able to translate business requirements into technical architecture and designs for communication solutions. The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. The Microsoft Teams Voice Engineer manages Teams-certified devices, audio/video conferencing, and voice migration. The Microsoft Teams Voice Engineer collaborates with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. The Microsoft Teams Voice Engineer also works with administrators for other workloads, including networking, identity, licensing, security, and compliance. To earn the Microsoft Teams Voice Engineer certification, candidates must pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.
Czego się nauczysz?
After completing this module, students will learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services.
Lessons
Plan for Teams Phone
Plan and optimize network performance for Teams Phone
Migrate voice services from Skype for Business Server to Teams
Configure Teams Phone
Configure auto attendants and call queues
Configure and deploy Direct Routing
Extend Teams Phone with additional services
Lab : Prepare the lab environment
Lab : Configure your environment for Teams Phone
Lab : Expand your Teams Voice Environment to use Direct Routing
After completing this module, students will be able to:
Plan and Configure Microsoft Teams Phone
Plan and optimize network performance for Teams Phone
Configure and deploy Direct Routing
In this module, students will learn how to configure Teams Phone users, devices, and troubleshoot Teams Phone voice issues.
Lessons
Configure and manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone
Lab : Manage your Teams Phone Environment
After completing this module, students will be able to:
Manage voice users
Configure, deploy, and manage Teams devices
Monitor and troubleshoot Teams Phone
Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:
Plan and configure a Microsoft Teams environment
Manage chat, teams, channels, and apps
Manage calling and meetings
Monitor and troubleshoot a Microsoft Teams environment
Firma jest Autoryzowanym Ośrodkiem Szkoleniowym MICROSOFT Silver Learning
Możesz u nas podejść do egzaminu Pearson VUE
Spółka posiada wpis do ewidencji placówek niepublicznych Nr ew. ES.VIII.4320-6/p.n./2003 wydany z upoważnienia Prezydenta Miasta Łodzi
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Zachęcamy do skorzystania z możliwości dofinansowania szkoleń oferowanych przez naszą firmę. Dostępne rozwiązania:
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Zapraszamy!
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Przewidziany egzamin do szkolenia: MS-720
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Lepsze zrozumienie wykorzystywanych systemów i narzędzi pozwala na osiągnięcie wyższej wydajności w pracy i uniknięcie błędów.
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